Terms and Conditions

This booking will be served by Drive SA, having registered office in 7.5 km Thessaloniki Moudania road PC 570 01, Thessaloniki Greece. In case of booking disputes. The customer shall contact Drive SA [Greece]. Contact: +302310472600

Inclusions

Unlimited Mileage

Collision Damage Waiver (CDW)
Theft Waiver (THW)

Third Party Liability (TPL)

Roadside Assistance

Airport Fee

Sales Tax

Driver Age
The minimum driver’s age is 23 years and the maximum driver’s age is 70 years.

Driver’s License
Drivers must hold a full and valid license for at least 1 year with no major endorsements. Also, a valid ID card or passport would be required at time of pick up.


Drivers must hold a valid European or international driving license.

 

Valid domestic driver’s licenses from the following countries: Albania, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Belarus, Belgium, Benin, Bosnia and Herzegovina, Brazil, Bulgaria, Cabo Verde, Central African Republic, Chile, Costa Rica, Côte d'Ivoire, Croatia, Cuba, Czech Republic, Democratic Republic of the Congo, Denmark, Ecuador, Estonia, Ethiopia, Finland, France, Georgia, Germany, Ghana, Gibraltar, Greece, Guyana, Holy See, Honduras, Hungary, Iceland, Indonesia, Iran (Islamic Republic of), Iraq, Israel, Italy, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Latvia, Liberia, Liechtenstein, Lithuania, Luxembourg, Maldives, Mexico, Monaco, Mongolia, Montenegro, Morocco, Myanmar, Netherlands (Kingdom of the), Niger, Nigeria, North Macedonia, Norway, Oman, Pakistan, Peru, Philippines, Poland, Portugal, Qatar, Republic of Korea, Republic of Moldova, Romania, Russian Federation, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Slovakia, Slovenia, South Africa, Spain, State of Palestine, Sweden, Switzerland, Tajikistan, Thailand, Tunisia, Turkey, Turkmenistan, Uganda, Ukraine, United Arab Emirates, United Kingdom of Great Britain and Northern Ireland, United States of America, Uruguay, Uzbekistan, Venezuela (Bolivarian Republic of) and Vietnam.

 

Any customer with a driver’s license from a country not listed above should have an international driving license, along with his/her original domestic driver’s license.

 

If the customer’s driver’s license is not in Latin Alphabet, it needs to be translated in Greek or English by their government. The translated document must be accompanied by the original domestic license of the driver.


The following documents are mandatory at the time of vehicle pick up: ID or Passport, Driving License, and a valid Credit Card in the main driver's name.

Insurance Coverage
Collision Damage Waiver (CDW)
It is included in your rental amount.
Collision damage waiver reduces the customer’s damage responsibility to the excess/deductible amount.

This insurance does not cover damages on the bottom part of car (underbody), the wheels, tires, hubcaps, antenna, the mirrors and the interior.


The excess amount for CDW depends on the vehicle groups:

 

The maximum excess amount for mini, mini elite, economy, compact (2/4 door), compact (4-5 door), economy elite and special (2-3 door) vehicle groups is EUR 930.

The maximum excess amount for compact SUV, compact elite, intermediate (4-5 door), intermediate SUV, standard SUV and premium (4-5 door) vehicle groups is EUR 1302.

The maximum excess amount for compact convertible, intermediate convertible, intermediate Wagon, full size Van (9 seater), full size convertible, standard Van (7 seater), luxury (4-5 door) and luxury SUV groups is EUR 1860.

The maximum excess amount for special (Open Air All Terrain) (Range Rover Evoque 4X4 Auto or similar) vehicle groups is EUR 4000.

Theft Waiver (THW)

It is included in your rental amount.

It reduces the client's financial responsibility for loss or theft to the vehicle to the sum of the deductible.

The excess amount for THW depends on the vehicle groups:

 

The maximum excess amount for mini, mini elite, economy, compact (2/4 door), compact (4-5 door), economy elite and special (2-3 door) vehicle groups is EUR 930.

The maximum excess amount for compact SUV, compact elite, intermediate (4-5 door), intermediate SUV, standard SUV and premium (4-5 door) vehicle groups is EUR 1302.

The maximum excess amount for compact convertible, intermediate convertible, intermediate Wagon, full size Van (9 seater), full size convertible, standard Van (7 seater), luxury (4-5 door) and luxury SUV groups is EUR 1860.

The maximum excess amount for special (Open Air All Terrain) (Range Rover Evoque 4X4 Auto or similar) vehicle groups is EUR 4000.

Third Party Liability Insurance (TPL)

It is included in your rental amount.

Insurance coverage for the vehicle rented includes Third Party Liability with a limited cover for personal injuries and material damages.

Please Note: 1. In case of an accident, there is a non-refundable fee of EUR 62 in order to cover the administrative expenses.
2. Vehicles are not allowed to be used for: Driving off-road, carrying heavy objects or bad use in general.

Excess Reduction
In the event of an accident, the Super Collision Damage Waiver (Super CDW) reduces your excess amount up to a small manageable amount.

 

The price of Super CDW varies according to the vehicle groups which are as follows:

 

EUR 12 per day - For mini, mini elite, economy, economy elite, compact (2/4 door), compact (4-5 door), and special (2-3 door) vehicle groups. It reduces the excess amount to EUR 100.

EUR 15 per day - For compact SUV, compact elite, intermediate (4-5 door), intermediate SUV, standard SUV, and premium (4-5 door) vehicle groups. It reduces the excess amount to EUR 248.

EUR 20 per day - For compact convertible, intermediate convertible, intermediate Wagon, full size convertible, full-size Van, standard Van, luxury (4-5 door), and luxury SUV groups. It reduces the excess amount to EUR 558.

 

SCDW is not available for special (Open Air All Terrain) (Range Rover Evoque 4X4 Auto or similar) vehicle groups.

 

If the renter opts for SCDW, a refundable deposit varying from EUR 100 to EUR 558 will be held on the credit card.

This insurance does not cover damages on the bottom part of the car (underbody), the wheels, tires, hubcaps, antenna, mirrors, and the interior.

 

Super CDW is optional and can be purchased at the rental desk. For more information please check at the rental desk.

Fees
The airport fee is included in the rental amount.

Other fees:
1. Traffic violations: The renter assumes full responsibility for traffic violations and pays the respective fines. In case the renter chooses to pay the traffic violation at the rental desk, then the customer will be charged the traffic fine plus VAT, plus administrative expenses EUR 15.
2. Vehicles returned in bad condition and with extremely dirty interiors will be charged for special cleaning with a cost of up to EUR 80 + VAT.
3. You are responsible for the cost of any parking fines and other penalties incurred whilst the vehicle is contracted to you. The rental office will pass the relevant charges on to you plus any administrative expenses (if applicable).

Roadside Assistance
Basic roadside assistance is included for all rentals. Relevant contact details and roadside assistance procedures will be given prior to the commencement of the hire.

Fuel Policy
You have to return the vehicle with same fuel amount as it was supplied to you at the time of pickup. In case of less fuel, missing fuel will be charged in addition to a refueling fee of EUR 12 + tax on your return. Unused fuel is not refundable. Fuel charges are payable at the rental desk unless otherwise stated. Supplier's fuel policies change from time to time, please confirm at rental counter.

Mileage
Unlimited

Cross Border Travel
Cross border travel is not allowed.

In case of violation on this term additional charges apply, starting from EUR 800 EUR + VAT.

Transportation by Boat
For transportation of the vehicle by boat, a written permission from the rental office is required.

 

A charge of EUR 30 per way will apply.

In case of transportation of a rented vehicle by boat without written consent, no insurance coverage applies and the customer assumes responsibility for any damage caused to the vehicle.

Sales Tax
Sales tax is included in the rental price. However, for all the optional extras or special equipment, or extra services, sales tax would be levied separately.

Payment Methods and Deposit
Only Master Card and Visa credit cards are accepted and must be in the main renter's name while paying at the rental desk.
Cash and Debit Card are accepted only for payment.

Deposit
A refundable deposit varying from EUR 930 to EUR 4000 (depending on the vehicle group) will be held from the credit card at the time of rental until the vehicle is returned.

Delivery and collection
Delivery and collection service is available and the charge depends on the distance, time and location of the pick-up or the delivery of the car. Please contact the supplier for more details.

Out of Hours
Out of hours pick up and drop off is available for an additional charge varying from EUR 24 per service to EUR 40 per service.

 

Grace Period
for vehicle pick up
3 hours of grace period is allowed. After the grace period vehicle will be provided if available. Otherwise booking is considered as No Show.

for vehicle return:
1 hour of grace period is allowed. If the customer returns the vehicle after the grace period, one day extra charge will apply.

Extras

Confirmation of Special Equipments depends upon the availability at the rental desk.

ALL TERMS, CONDITIONS AND PRICES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.